---
title: I have a question about my installation or my system. How can I get support?
description: Haven Energy is your main point of contact for system support.
---

[Skip to content](https://resources.havenenergy.com/im-having-an-issue-with-my-system.-how-can-i-get-support#main-content)

[![](https://resources.havenenergy.com/hubfs/wordmark_black.svg)](https://havenenergy.com)

Open main navigation

Close main navigation

- [Get a quote](https://havenenergy.com/quote)

[Get a quote](https://havenenergy.com/quote)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://resources.havenenergy.com/?hsLang=en)
2. [Support](https://resources.havenenergy.com/support?hsLang=en)

# I have a question about my installation or my system. How can I get support?

## We're here to help.

**SGIP customers:** If you're waiting to have a system installed through SGIP program or have a question about your no-cost installed system, email [support@havenenergy.com](mailto:support@havenenergy.com) for any issues.

**If you purchased your system from Haven Energy,** please contact the battery manufacturer directly for any issues:

- **Tesla:** (877) 961-7652
- **FranklinWH:** (866) 962-4849
- **Enphase:** (877) 797-4743
- **LG:** (888) 737-8104

- [FAQs](https://resources.havenenergy.com/faqs?hsLang=en)
- [Installation](https://resources.havenenergy.com/installation?hsLang=en)
- [SGIP](https://resources.havenenergy.com/sgip?hsLang=en)
- [Service & Maintenance](https://resources.havenenergy.com/service-maintenance?hsLang=en)
- [Solar + Battery](https://resources.havenenergy.com/solar-battery?hsLang=en)
- [Hardware](https://resources.havenenergy.com/hardware?hsLang=en)
- [Net Energy Metering](https://resources.havenenergy.com/net-energy-metering?hsLang=en)
- [Support](https://resources.havenenergy.com/support?hsLang=en)
- [About Haven](https://resources.havenenergy.com/about-haven?hsLang=en)

[![](https://resources.havenenergy.com/hubfs/wordmark_black.svg)](https://havenenergy.com)

<https://www.facebook.com/havenenergyhome> <https://x.com/haven_energy> <https://www.instagram.com/haven_energy_home/> <https://www.linkedin.com/company/haven-energy/>

Copyright © 2025, Haven Energy