---
title: I need system support. Who should I contact?
description: Your support contact depends on if you purchased your solar and/or battery system or received it through California's SGIP program. Haven is your main point of contact if you received an SGIP rebate. For cash purchases, please contact the manufacturer.
---

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# I need system support. Who should I contact?

## If you received a system through California's SGIP program, Haven Energy is your main point of contact for system support.

**If you received a system through California's SGIP program**, Haven Energy is your main point of contact for system support. Please email [support@havenenergy.com](mailto:support@havenenergy.com) or contact (323) 943-1606

**If you purchased your system from Haven Energy,** you should contact the battery manufacturer directly:

**Tesla:** (877) 961-7652

**FranklinWH:** (866) 962-4849

**Enphase:** (877) 797-4743

**LG:** (888) 737-8104

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