How does the battery work if Haven manages it?
Your bill. Your savings. Your backup power. Haven owns and manages the battery system so you don't have to worry about installation costs, maintenance, or monitoring. But the energy benefits are yours. Here's how.
All the bill savings go to you.
Your utility account is in your name, and your meter is your meter. All the on-bill economics — the credits, the TOU arbitrage, the export compensation — flow to you, not to Haven.
Here’s how it works: When your battery discharges during expensive peak hours — typically 4–9 PM — your meter registers lower grid usage, or even exports energy back to the grid. Those credits and savings then show up on your bill, not Haven's. That's true whether you're on NEM or the Net Billing Tariff.
You control how your battery works for you.
Once your system is activated, we’ll adjust the settings to optimize performance, which means you're getting professional energy management at no extra effort. Want to adjust the settings yourself? Through the battery app, you choose how your battery operates — whether that's maximizing self-consumption of your solar, optimizing around your TOU rate schedule, or prioritizing backup reserve. You set the mode, you adjust the preferences, and the full bill benefit flows to your utility account. Haven owns and maintains the hardware, but the day-to-day energy strategy is yours to dial in.
Grid programs don't come at your expense.
Your battery may occasionally participate in utility demand response events or grid service programs, where the grid calls on batteries during periods of stress. This doesn't reduce your bill savings or compromise your backup reserve. If Haven earns revenue from these programs, that's a separate payment from the utility to Haven as the system owner — it doesn't come out of your bill credits or reduce your savings. Your on-bill economics stay the same; Think of it as a second job your battery does on the side that doesn't affect its day job of saving you money.
Your backup power is protected.
The battery maintains a set 20% minimum reserve specifically for outages, plus, it's set to automatically detect severe weather headed your way and charge your battery to full in advance, so you're covered before an outage even happens. If the grid goes down, your system is there for you. Haven's management of the battery is designed to work around your household needs, not override them.
Haven's ownership is what makes this affordable.
The reason you're not paying $15,000+ upfront for a battery system is that Haven owns the equipment and recovers that investment through commercial incentives available to energy infrastructure owners — tax credits, rebates, and grid services revenue. None of that comes from your energy savings. Ownership is Haven's risk to carry. The on-bill benefits are yours to keep.
What you get, in simple terms:
A professionally installed, monitored, and maintained battery system. Backup power when the grid goes down. Lower utility bills from day one. No sticker-shock, no maintenance headaches, no guesswork. Haven handles the equipment. You keep the energy benefits.